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Ask Matrix
Hello. I'm a computer-automated Virtual Matrix Advisor who can answer your questions about our products. Please select from the list of questions below or submit your own.
- Where can I find a distributor in my area?
- Where can I find Matrix products near me?
- How can I receive a free sample?
- Does Matrix test their products on animals?
- Are there any events/classes coming up in my area?
- I cannot find a specific product, has it been discontinued? If so, what is the replacement product?
- Where can I sign up to become a Matrix Educator?
- Where can I buy Matrix products outside the United States?
- I am looking for Matrix brand imagery that we can use in our salon?
- There is a model on your website and I am trying to achieve her color, can you please provide the formula?
- I am supposed to receive a prize from a contest, can you please help me understand its status?
- How can I contact Matrix via email?
Ask a Question
(Hint: The best answers come from shorter, single-sentence questions.
Example: Where can I buy Matrix products?)
Contact us
Still need help?
Or call us at 1-888-777-6396, Monday to Friday 9:00am to 7:00pm EST and Saturday 9:00am to 4:00pm EST.
Have a question regarding our Friends & Family Program? Call 1-800-968-2582
